Privacy Policy

Last updated: October 2026

1. Who We Are

Think Safeguarding is a UK-based safeguarding consultancy providing training, audits, policy development, DSL supervision and bespoke support to organisations working with children and young people.

We respect your privacy and are committed to handling personal information responsibly, securely and in accordance with applicable data protection legislation, including the UK GDPR and Data Protection Act 2018.

For questions about this policy, please contact us using the details provided in the Contact Us section below.

Business name: Think Safeguarding
Email: info@thinksafeguarding.co.uk

2. What Information Do We Collect?

Depending on how you interact with us, we may collect:

  • Contact information: names, job titles, work email addresses, telephone numbers and organisation details.

  • Enquiry and booking information: details of your enquiry, requested services, quotations, bookings and correspondence.

  • Business and payment information: invoice details, transaction records and information required for accounting.

  • Training and consultancy information: attendance records, feedback and information needed to deliver agreed services.

  • Safeguarding-related information: information about children, young people or professionals where it is necessary for an agreed service, such as an audit, consultation or focus group.

We only seek to collect personal information that is necessary for the relevant purpose.

Please avoid sending identifiable information about children through our website contact form unless we have specifically agreed a secure and appropriate way to receive it.

3. How Do We Use Your Information?

We may use personal information to:

  • Respond to enquiries and provide quotations.

  • Arrange and deliver training, audits, supervision and consultancy services.

  • Manage client relationships, bookings, invoices and payments.

  • Maintain appropriate business and training records.

  • Improve our services using relevant feedback.

  • Meet our legal and regulatory obligations.

  • Respond to safeguarding concerns where necessary and appropriate.

We will only use your information for purposes that are lawful and compatible with the reasons it was collected.

4. Our Lawful Basis for Processing

Data protection law requires us to have a lawful basis for using personal information. Depending on the circumstances, we may rely on:

  • Contract: where processing is necessary to provide an agreed service or take steps requested before entering into a contract.

  • Legitimate interests: where processing is necessary for our legitimate business activities and does not override your rights and interests.

  • Legal obligation: where we need to comply with a legal requirement.

  • Consent: where we have requested your valid consent for a specific purpose.

Where we handle special category information, such as health information or other sensitive personal data, we will identify an additional lawful condition where required.

We will not assume that consent is the appropriate lawful basis for every safeguarding-related activity.

5. Safeguarding and Confidentiality

Our work may involve information relating to safeguarding concerns, children and young people, or professionals working with them.

We treat such information with care and only access or use it where necessary for the agreed purpose or another lawful reason. We take appropriate steps to protect confidential information and restrict access to those who need it.

Where safeguarding concerns arise, information may need to be shared with relevant organisations or authorities to protect a child or another person from harm, meet legal obligations or otherwise comply with applicable law.

We will handle information in accordance with the relevant legal requirements and appropriate safeguarding procedures.

6. Who Do We Share Information With?

We do not sell personal information.

Where necessary and lawful, we may share information with:

  • The organisation commissioning our services.

  • Relevant professionals or safeguarding authorities where information sharing is necessary and justified.

  • Accountants, payment providers, website hosting providers and other trusted service providers supporting our business.

  • Regulators, law enforcement agencies or other authorities where legally required or otherwise lawfully justified.

Where third-party providers process personal information on our behalf, we take appropriate steps to ensure suitable data protection arrangements are in place.

7. How Do We Keep Information Secure?

We take reasonable and appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include access controls, secure storage, password protection and limiting access to information to those who need it.

No method of electronic storage or transmission is completely secure, but we take our responsibility to protect personal information seriously.

8. How Long Do We Keep Your Information?

We only retain personal information for as long as reasonably necessary for the purpose for which it was collected, including meeting legal, accounting, contractual and safeguarding requirements.

Retention periods will depend on the type of information, the service provided and any applicable legal requirements. Information will be securely deleted or destroyed when it is no longer needed.

9. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have the right to:

  • Request access to your personal information.

  • Ask us to correct inaccurate or incomplete information.

  • Request the erasure of your information.

  • Request that we restrict how we use your information.

  • Object to certain types of processing.

  • Request a copy of information in a portable format where applicable.

  • Withdraw consent where we rely on consent.

These rights are subject to certain conditions and exceptions. To exercise a right, please contact us using the details below.

You also have the right to complain to the Information Commissioner's Office (ICO) if you are concerned about how your personal information is being handled.

Website: https://ico.org.uk/
Telephone: 0303 123 1113

10. Cookies and Website Analytics

Our website may use cookies and similar technologies to support its functionality, understand website usage and improve the visitor experience.

The cookies used will depend on the website platform and any tools or services we enable. Where consent is required for non-essential cookies, we will seek it before using them.

Please refer to our Cookie Policy or website cookie settings for further information.

11. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before sharing personal information with them.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes to our services, business practices or legal requirements. The latest version will be published on our website with the updated date.

13. Contact Us

If you have any questions about this Privacy Policy, how we use personal information or how to exercise your data protection rights, please contact:

Think Safeguarding
Email: [Insert contact email]
Postal address: [Insert business address, if applicable]

We will aim to respond to privacy enquiries promptly and in accordance with applicable legal requirements.